The Benefits of SERVPRO's Claims Information Center

6/10/2020 (Permalink)

With the Claims Information Center, you can review and approve changes without the extra travel

Three Benefits Of Using This System

Insurance adjusters are busy professionals. They often juggle multiple projects at a time for several commercial clients, and keeping everything on track can be challenging. Disaster restoration companies in Kaneville, IL, are often familiar with the challenges of an insurance agent because they deal almost exclusively with the insurance claim process, too. That is why, at SERVPRO, the Claims Information Center is such a vital tool for clients and insurers alike. There are at least three benefits of using a system like this.

1. Immediate Information 2. Research Materials 3. Claims Updates

Immediate Information
When a client works with multiple services for the mitigation and restoration of their facility, it makes the job of an adjuster more challenging, and it slows down the timeline to insurance claim approval. By working with SERVPRO, a business will receive an estimate for the entire project right after the initial assessment. The estimate is then immediately put in the Claims Information System and accessible to insurance companies.

Research Materials
When determining the claim value for a client, an insurance agent must research the costs associated with the project. The Claims Information Center has a library separated into the state, county, and city, so adjusters can review similar projects and causes of loss, allowing them to make a fair assessment about the filed claim.

Claims Updates
If you are an agent, then you know that almost no project goes according to plan. There are always work order changes and updates throughout a project. Unfortunately, in most cases, a change means you need to head over to the site for additional assessments. Thankfully, with the Claims Information Center, you can review and approve changes without the extra travel.
SERVPRO wants to make the disaster recovery process easier for everyone involved, which means helping clients retrieve funds quickly and assisting agents through the insurance claim process. Do you think you could use a little more help?