Managing a Water Loss as a Tenant or Property Owner

2/11/2021 (Permalink)

Handling a water loss can be extremely difficult and confusing; especially, when both a tenant and property owner are implicated. Although SERVPRO of Lockport, Lemont, and Homer Glen strives to provide clear and consistent communication to ease the stress of restoring property damage, we understand that the added variables can create further confusion. Therefore, we make all possible efforts to prevent miscommunication and protect clients, as well as ensure that water cleanup and restoration efforts are performed as effectively as possible.

Below, are notes and recommendations beneficial to homeowners and tenants regarding water losses:

• It is beneficial to address water losses immediately to ensure the safety and security of tenants, as well as maintain the structure’s integrity. Additionally, it is important to note that failing to address water damage appropriately could result in the loss of tenants in the future.
• Renter’s insurance, often, does not cover structural damage, only contents. Therefore, the homeowner is responsible for financial costs determined by damage.
• We require the homeowner’s signature to begin work; tenants cannot provide a valid signature.

Water losses are never easy, especially when cleaning and restoration efforts involve collaboration between a homeowner and tenant. At SERVPRO, we seek to provide efficient and effective work, while minimizing difficulty or confusion.